FAQs

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

Terms & Conditions

By making a payment through the Universal Fireproof Door Co., Inc. website, you agree to the following terms and conditions. Payments made online authorize us to process the specified amount using the payment method you provide, and you confirm that you are the authorized account holder.

We accept major credit/debit cards, ACH bank transfers, and PayPal (if enabled). All prices are listed in U.S. Dollars and may be subject to applicable sales tax and shipping fees.

Orders are not confirmed until payment is received and you receive a confirmation email. All sales are final—refunds are only issued in cases of duplicate payments or if the order is canceled in writing before production begins. Payments do not expedite lead times unless otherwise agreed in writing. Our secure online payment system uses SSL encryption, and we do not store full card details.

For any payment disputes, contact us within 7 business days. Unauthorized chargebacks will be challenged. Universal Fireproof Door Co., Inc. is not liable for delays, technical issues, or damages related to online transactions.

For assistance, contact us at 1171 Myrtle Ave, Brooklyn, NY 11206, by phone at 718-455-8442, or email sales@ufiredoor.com.